ACI / Shwapno

01The challenge

ACI, a local conglomerate, was expanding into organised retail through Shwapno while operating in an unfamiliar environment. The business needed stronger controls, new processes and a capable risk and audit function without slowing its growth.

02The actions

I established Risk Management and Internal Audit across Shwapno and ACI’s pharmaceutical, food, salt and other businesses. I introduced risk assessments, pre-audit payment reviews and an audit manual, then recruited and trained a team of approximately 20 people.

I also led fraud and conflict-of-interest investigations, including sensitive cases involving senior management. To improve procurement discipline, I introduced structured, case-by-case negotiations and linked buyer incentives to verified savings.

03The results

The procurement model generated substantial savings and contributed directly to profitability. Clear accountability, consistent disciplinary action and recognition for positive performance also helped reduce recurring fraud incidents.

The controls and processes established during this period supported Shwapno’s stronger supply chain operations, including its implementation of SAP functionality.

04Client relevance

This experience demonstrates my ability to build risk and internal audit capability during rapid expansion, develop effective teams, investigate sensitive issues and deliver measurable commercial value. It also reinforces the importance of combining robust controls with fair, consistently applied people practices.